(If there is a problem with the file, it won't be ready for pick-up the next day.) You will be notified via e-mail if the order is ready earlier.ġ. If an order is uploaded on a business day BEFORE 3PM PST, then it will be available for pick-up on the following business day after 4:30 p.m. If you request a design proof, the turnaround time will begin right after you approve the design. If your file is placed on hold, the turnaround time will begin after you select 'Run As Is' or after a re-uploaded file is received. Turnaround time begins once your file is uploaded. Note: If you decide to cancel the item with the highest shipping fee value within a group ship, your group shipping discount will vary.ĮXPLANATION FOR NEXTDAY TURNAROUND SERVICE:Īll the times are based on normal business days, Monday through Friday, excluding federal holidays. Group shipping discounts are applied to items with shipping fees of LESSER value. Group shipping is available for jobs which have a MATCHING product category, turnaround time, shipping address, and shipping method. Once your order is shipped via ground service, you should receive it within 2 to 5 business days. Unfortunately there is little we can do as we are bound by the rules and limitations set forth by our shipping company. (If there is a problem with the file or the shipping payment has not been made, it will not be shipped until either payment has been made or the file is ready to print.)ĭue to the large physical size of products some orders may have higher shipping charges. PST, it will be shipped on the following business day. If an order is uploaded on a business day BEFORE 3 p.m.
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